Shipping Policy
**Shipping Policy** – Muupa
At Muupa, we are dedicated to ensuring a smooth and reliable shipping experience for our customers worldwide. Below are the details of our shipping policy:
**Shipping Locations**
We proudly offer worldwide shipping, delivering Muupa’s timeless pieces to customers across the globe.
**Shipping Costs**
Enjoy free worldwide shipping on orders over $75 and just $5 shipping for orders below.
**Delivery Times**
- Standard delivery typically takes 5-11 business days, depending on your location.
- Please note that deliveries to remote areas may experience slight delays.
**Order Processing**
- Orders are processed within 1-2 business days after being placed.
- Orders placed on weekends or holidays will be processed on the next business day.
- Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
**Tracking Your Order**
Once shipped, you’ll receive a tracking link via email. Simply click the link or visit the courier’s website and enter your tracking number to stay updated on your package’s status.
**Customs and Duties**
For international orders, please be aware that customs duties or taxes may apply, depending on your country’s regulations. These fees are the responsibility of the customer.
**Shipping Delays**
While we strive to meet delivery timelines, unforeseen factors like weather conditions, customs clearance, or courier delays may occasionally affect shipping times. We appreciate your patience in such cases.
**Damaged or Lost Packages**
- If your package arrives damaged, please contact us within 7 days of delivery, including photos of the damage.
- For lost packages, reach out to us for assistance, and we’ll collaborate with the courier to resolve the issue.
**Questions or Concerns?**
If you have any questions about your order or shipping, feel free to contact us:
📧 **Email**: infos@muupa.com
📞 **Phone**: 0617295640
Thank you for choosing Muupa. We’re excited to bring our elegant designs directly to your doorstep!